I didn't get my welcome email or have since lost it. How can I have it resent?
The welcome email contains your site's IP address, name servers, control panel login, and getting started information.
Remember, you will not get the welcome email until after you pay for your new hosting. Then it takes up to 6 hours for Shared Web and Reseller Hosting, and up to 48 hours for Dedicated Hosting for us to process and set up your account.
If you still never received your welcome email, please check your spam and junk folders. If it is not there, make sure to whitelist @silverstarsites.net before requesting it again.
If you need your welcome email resent, please contact HostGator via phone, live chat, or email.