How do I configure my Email software?
Enable/Disable Outlook® Autoconfig
This feature allows you to let your users automatically configure the Outlook and Outlook Express® email applications from the cPanel interface’s Email Accounts feature. Since email configuration problems generate a large number of support requests, enabling this feature can be very useful.
To enable or disable Outlook auto configuration for your users:
• Click Enable/Disable.
Verizon User?
Change your email settings to use port 587 Please chose the email software you use from the list below. Step-by-step instructions are provided to change your port settings to use 587:
• Configure Outlook Express to use port 587 for sending email
• Configure Outlook to use port 587 for sending email
• Configure Thunderbird to use port 587 for sending email
• Configure Entourage (Mac Mail) to use port 587 for sending email
Mac Mail Setup
- Open up Mail.app and press Command+Comma to invoke the Preferences window.
- Switch to the "Accounts" pane and press the + button in the lower-left corner.
- Under "Account Information", fill out the following information:
◦ Account Type: POP or IMAP (we recommend IMAP)
◦ Email Address: email-name@your-domain-name.com
◦ Incoming Mail Server: mail.your-domain-name.com
◦ Username: email-name@your-domain-name.com
◦ Password: your email password
◦ Note that POP uses port 110 and IMAP uses port 143
- Select "Add Server..." from the Outgoing Mail Server (SMTP) pop-up menu. Here are the details for it:
◦ Outgoing Mail Server: mail.your-domain-name.com
◦ Server port: 26
◦ Use Secure Sockets Layer (SSL): NO
◦ Authentication: password
◦ User Name: email-name@your-domain-name.com
◦ Password: your email password
◦ Dismiss the window by pressing "OK."
- Back in the "Accounts" pane, switch to the "Advanced" tab and do not check the box marked "Use SSL" towards the bottom.
- The rest of the process is short and sweet, and merely involves changing your preferences to enable POP access.
Outlook / Outlook 2007 / Eudora / Thunderbird / Mac Email / Phone Client Settings
Email settings for an Email Client (Outlook, Eudora, MAC mail etc.):
Incoming mail server: mail.yourdomain.com
Outgoing mail server: mail.yourdomain.com
Outgoing mail server does require authentication.
Incoming mail port: 110 for POP3, 143 for IMAP
Outgoing mail port: 25 (If 25 does not work, try 26, as some ISPs block port 25)
Username is the same one as you use for webmail (the full email address).
(If entering "username@yourdomainname" does not work, try "username+yourdomainname")
** No SSL boxes should be checked **